ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: Integrations
Company Size: 0 – 1,000 Employees / Industry: Biotechnology
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Cara Roberts
Project(s) in Scope: Optimization / Ongoing support services, Integration Consulting
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Cara Roberts has been the best partner we have worked with on an Integration. Having the right partner and leveraging their expertise can make it or break it in a complex project and Cara is knowledgeable, she keeps the communication going and delivers above expectations every single time.