ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: helped with payroll and CNESST
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Ashley Lilly
Project(s) in Scope: Canadian payroll – all this taxes and remittances
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ashley is an extremely resourceful professional and has taught me more than I expected from a payroll and reconciliation standpoint. Without her knowledge transfer, a lot of what we are currently working in terms of audits and reconciliation would not have been possible without her help. Furthermore, thanks to Ashley, we were able to see areas where we significantly overpaid in turn saving us money.