ERP Area: HR/Human Capital Management
Software: Oracle HCM Cloud
Products Implemented: HCM,Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 1 – 5k Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Christie WorkMan – Project Manager
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 4 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Overall a great project outcome. We implemented ERP and HCM at the same time coming from 4 different platforms. Helped us start thinking high level with global design across all our companies in scope, then focus in on standardizing all our processes, keeping ERP and HCM tracks aligned. We retained our partner to continue on as a Managed services partner post project go live 4 years ago and they are still working with is today. Project was very well managed and as a partner, Peloton was excellent.