ERP Area: HR/Human Capital Management
Software: Oracle HCM Cloud
Products Implemented: HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Financials
Company Size: 0 – 1,000 Employees / Industry: Consulting
Regions in Scope: Asia Pacific & Japan, Latin America, North America
Reviewer Role: Decision Maker
Consultant Recognized: Matthew Conner
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It is critical to do prototype reviews as you are going through requirements/design sessions to “bring to life” your process through the lens of the new software. Peloton did a fantastic job with this and it was critical to our success.