Software: Workday
Modules Implemented: Recruiting / Onboarding,Payroll,Time Tracking
Company Size: 5 – 10k Employees / Industry: Manufacturing
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,North America
Reviewer Role: Project Leader
Project(s) in Scope: Phase 2: Add-On Project (e.g. new module and/or something not originally in the SOW)
Did you get the business value that you thought you would achieve from this project?
Some of our goals were achieved, but not all
Were there any integrations that were particularly important or problematic?
E-Verify integration was particularly difficult.
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software?
Have the right people in the right roles.