ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Compensation
Company Size: 1 – 5k Employees / Industry: Consulting
Regions in Scope: North America,Europe, Middle East & Africa,Latin America,South Asia
Reviewer Role: Project Leader
Consultant Recognized: France Lampron, Brian Westbrook
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are highly satisfied with their professionalism, all the critical customized configurations they performed, and that the project was delivered on time. As we needed the system being adjusted to our non-standardized workflow approach and matrix structure, EIR Team managed to find a way to configure it, and we highly appreciate all the efforts that were done to achieve it.