Consulting Partner: IN-RGY
ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors,Document generator
Products Implemented: Document Generator
Company Size: 1 – 5k Employees / Industry: Entertainment / Recreation
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Alex Rodriguez
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 2x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Alex, the consultant on this project was so knowledgeable and professional. The project requirements of was complex and required a high level of expertise. The solution that was put in place contribute to help us to move forward in our journey to transition toward self-serve. Alex was an amazing partner for this project.