ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors,Qualtrics
Products Implemented: Employee Surveys / Sentiment
Company Size: 10 – 20k Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Alysia Mohamed
Project(s) in Scope: Integration of a partner application
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
One of the key lessons learned is an open line of communications. What we liked about the Rizing team responsible for our success was they didn’t shut down our questions or things we wanted to do. They were creative in how they fixed issues that came up.