HR Software: SAP SuccessFactors
Products Implemented: Learning
Company Size: 5 – 10k Employees / Industry: Manufacturing
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa, Latin America, North America, South Asia
Level of Difficulty: 2
Reviewer Role: Decision Maker
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Itelligence’s strengths were their LMS expertise and a no-nonsense approach to implementation. They listened to what we wanted and needed and delivered an approach that lined up with those needs.