ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: HCM (HR Core),Recruiting / Onboarding
Company Size: 1 – 5k Employees / Industry: Finance / Banking / Insurance
Regions in Scope: Europe, Middle East & Africa
Reviewer Role: Project Team Member
Consultant Recognized: Vivian Chiha
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It’s good to know how others use the system for the module you are supposed to implement, then you can ask more more questions in the design phase. Getting the right people to attend to the design workshops is essential, but of course difficult since everything happens at the same time.