Consulting Partner: IN-RGY
ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors, Workforce Time and Attendance part of the SuccessFactors Suite
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 10 – 20k Employees / Industry: Mining
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Jose Bazaldua
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Excellent consultant very knowledgeable, articulate in dialogue and discussion, challenge respectfully, Strong technical skillset, prompt with design and solutions and high quality delivery i.e. less bug