ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size: 10 – 20k Employees / Industry: Media / Printing / Publishing
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Reviewer Role: Project Leader
Consultant Recognized: Jeremy Masters
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We have counted on Worklogix for years to provide excellent service to us for years, initially with SAP HCM products that they provided to us, and then again as advisors during our SAP SuccessFactors implementation. It was great to have Jeremy and Jamie provide us their expertise as we tackled a challenging global implementation with over 30 countries. Their extensive knowledge in both SAP HCM and SF gave them a unique advantage to understanding some of the pain points we had with our particular implementation. I always appreciate the great professional relationship that we’ve cultivated over the years as well.