ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Payroll
Company Size: 50 – 100k Employees / Industry: Mining
Regions in Scope: Europe, Middle East & Africa
Reviewer Role: Project Leader
Consultant Recognized: Julia Nowell
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 3 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Zalaris did not do the configuration for this project, but they provided support and advice. I was exceptionally happy with the work provided by Zalaris