ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size: 100k+ Employees / Industry: Telecommunications
Regions in Scope: Europe, Middle East & Africa,South Asia
Reviewer Role: Decision Maker
Consultant Recognized: Pankaj Upadhyay; Rahul Prasad; Sandeep Nahata; Sandeep Surendranath
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
To really be using the wealth of knowledge the team – at pace – as a customer you must know what you want and also be ready to ask a lot of questions
We use TalenTeam when we need experts to shape and deliver something fast.