ERP Area: ITSM/IT Service Management
Software: SAP SuccessFactors
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / OnboardingHR Service Delivery
Company Size: 5 – 10k Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role: Decision Maker
Consultant Recognized: Sandeep Nahata , Garima, Hanish , Sadaf
Project(s) in Scope: Support Services & Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Clients needs to help their partner by communicating the right requirements and clear issue description, doing that, the partner will have a full understanding of your need and they will act much faster.
Luckily, TalenTeam helped us realize our requirements and needs more.