ERP Area: I wasn’t personally involved
Software: SAP SuccessFactors
Products Implemented: Recruiting / Onboarding,Benefits,Payroll,
Company Size: 100k+ Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role: PMO
Consultant Recognized: Ram Asokan Paul Allen Geoff Emerson Jodie Stevens Vishal Rathore Akash Ashok Sethuraman Tamilarasan Syed Javad Zoe Hammond “Oana Illie ”
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 4x+ time expected
Cost vs. Expectations: 1.75x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great analysis, implementation and project management from the team under tight deadlines