ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 5 – 10k Employees / Industry: Education
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Winnie Chu
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
AspireHR was an excellent partner in sharing knowledge throughout the project, ensuring a smooth transfer to the new platform and employee preparedness. I recommend clients of AspireHR communicate their needs and take advantage of their openness and willingness to coach and train throughout the project. AspireHR knows the value of knowledge transfer in the success of a project.