ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 10 – 20k Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: Asia Pacific & Japan,South Asia
Reviewer Role: Project Team Member
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Governance should be simultaneously discussed just as much as the system and operational processes in order to have a strong post go-live support.