ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors,SAP WorkZone, Blend LxP
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Custom applications
Company Size: 100k+ Employees / Industry: Telecommunications
Regions in Scope: Europe, Middle East & Africa,Asia Pacific & Japan
Reviewer Role: Project Team Member
Consultant Recognized: Sandeep Nahata
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
– Share clear expectations on expected outcome
– Trust their expertise and experience
– Accept their consulting advise to make the right product and design decisions