HR Software: SAP SuccessFactors
Products Implemented: HCM (HR Core),Recruiting / Onboarding, Payroll
Company Size: 20 – 50k Employees / Industry: Transportation / Distribution
Regions in Scope: Europe, Middle East & Africa,North America
Level of Difficulty: 8
Reviewer Role: Decision Maker
Consultant Recognized: Paul Bosker
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 / 5
Implementation Process 4 / 5
Responsiveness 5 / 5
Quality of Consultants 4 / 5
Flexibility / Adaptability 4 / 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
A big bang implementation with 10+ countries was not the best approach in retrospect, we ended up moving to an incremental implementation approach close to original Go Live date.