“Their people were great to work with.” Lessons Learned: “Make sure that you have representatives from the business as project team members. Also, conduct several meetings to get your front line employees opinions and recommendations.”
What HCM vendor have you chosen / implemented? SAP Successfactors
Your HCM Project Status: My company has completed our project!
What Products did you implement? Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
What partner / consulting organization did you use? Capgemini
How did you find your partner / consulting organization? Our HCM vendor gave us recommendations
How many proposals did you receive from implementation partners / consulting organizations? 4
What were the most important criteria for choosing your implementation partner?
☑ Recommendation from HCM vendor
☑ Price
☑ Experience
☑ Reputation
What type of project(s) did you complete (or are in process with) with this vendor? ☑ Initial deployment (Phase 1)
What was your role in this project? ☑ Decision Maker
How likely would you be to recommend your chosen HCM vendor? 10 out of 10
How likely would you be to recommend your chosen PARTNER? 10 out of 10
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
Please rank the SPEED of the implementation vs. your expectations ☑ Right on schedule!
Please rank the COST of the implementation vs. your expectations ☑ Exactly what we budgeted
What strengths did you feel your partner brought to your project? Their people were great to work with.
Your organization size… ☑ 10 – 20k Employees
Your industry ☑ Retail / Hospitality