HR Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 0 – 1,000 Employees / Industry: Real Estate
Regions in Scope: North America
Level of Difficulty: 5
Reviewer Role: Decision Maker
Consultant Recognized: Tammy Gossman & Stephanie Bergdolt
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5
Implementation Process 4
Responsiveness 5
Quality of Consultants 5
Flexibility / Adaptability 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Overestimate the time needed for the project. Even with dedicated staff on our team putting in many hours, we couldn’t move as quickly as the project milestones dictated. However, this was the best implementation team I’ve ever come across with regard to collaboration, interest in getting things right, and understanding of our business needs.