ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Payroll
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Consultant
Consultant Recognized: Jody Burton
Project(s) in Scope: Data Integration Files
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I appreciate that Jody was patient in understanding our needs from a data extraction standpoint. She provided her expertise and not only created the files we needed but also provided guidance on modifying current files. She was prompt in her communications with a positive attitude for collaboration. She supported our project with short turnaround times. Her services are very appreciated. She accommodated our needs as they arose and was flexible in meeting our reporting needs as we received feedback based on integration audits.