ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: AMS (Application Management Services),PPS (Post Production Support)
Company Size: 5 – 10k Employees / Industry: Consulting
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Amanda Edmisten, Meredith Stevens, Zulf Ansari
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The FASE Group was able to provide us with a very fast turnaround on key deliverables, answers, and resolution to issues that arose to keep us moving forward. The consultants that FASE has on staff are very knowledgeable, responsive, and detail oriented.