ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: HCM (HR Core),Payroll,Employee Surveys / Sentiment,Financials,PPS (Post Production Support)
Company Size: 20 – 50k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Rachael Pearce
Project(s) in Scope: Kick Off
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
When thinking current state and aligning future state it is important to internally organize in preparation of working with HyBridge or any consulting firm. Lessons learned in working with the team it is really important when selecting your internal committees that you have the right people on the project that can answer current state and keep an open mind for future state.
HyBridge has initiated questions that drive deeper conversations that aligns with our goals to improve user experience. HyBridge experience has helped us to understand what is best practice today. As a client we will listen and incorporate your experience based on prior implementations and best practices to help us hear new ideas and determine the best decisions and approach.