Originating Consulting Firm: HRMS Solutions
ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: HCM (HR Core)
Company Size: 0 – 1,000 Employees / Industry: Consulting
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Project Leader
Consultant Recognized: Sarah Andrews
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Sarah was so knowledgeable and her working style really meshed with ours. She was able to get in the weeds and also grasp the bigger problem we were trying to solve.