ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Aerospace / Aviation / Automotive
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Miranda Sarwan
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our collaboration with Align HCM consultants has been characterized by their exceptional commitment to timely service. One valuable lesson learned from working with these experts is the importance of clear and continuous communication. Align HCM consultants demonstrated a deep understanding of our project’s intricacies and maintained a proactive approach, consistently meeting deadlines and exceeding expectations. Their responsiveness and dedication to delivering results on time played a pivotal role in the success of our project. Beyond their timely service, the consultants exhibited a high level of expertise in navigating the software, providing invaluable insights and ensuring a smooth implementation process. Overall, our experience with Align HCM consultants has been positive, and we would recommend their services to others seeking a partner with a keen focus on punctuality and expertise.