ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: jackie Crowley
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HyBridge is a top notch and highly skilled consulting firm we used for both our switch to UKG Dimensions and INFOR FSM & GHR. They did have several people turnover during the project but did not lose a beat because of it. Their PMs. SMEs, and Technical people are best in the business. With any project, don’t be super aggressive on the timeline of the project as going to UKG Dimensions with self and advance scheduling. We had too many other projects going on and had to push our schedule UKG Dimensions go-live from the Summer to the following Spring – but that was an organization issue not consultant related.