Consulting Partner: IN-RGY
ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: Payroll
Company Size: 1 – 5k Employees / Industry: Construction / Home Improvement
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Chris Fang
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We had a difficult time working directly with the UKG project team, so we engaged IN-RGY to help us on the Workforce Management side of the implementation. IN-RGY rose to the occasion and helped us meet our requirements on time. Chris Fang, our key contact at IN-RGY, was especially prudent in understanding what’s the problem and root cause, and then provided us the right resources that helped fix the issue for us. Very happy with the overall support provided by Chris and his team.