ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Benefits
Company Size:  100k+ Employees  /  Industry:  Construction / Home Improvement
Regions in Scope:
Reviewer Role:  Project Leader

Consultant Recognized:  Jonathan Seviya, Andrew Mok, Tabatha Ryals
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training

Systems Expertise  4 out of 5
Implementation Process  3 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our project experience was massive learning curve of our team, many on on project had never worked with and HRIS before and were learning capabilities of the system while working to build it. This slowed down our progress in the build phase. Recommend others really focus on phased timelines and deadline which if not met can throw the implementation of course. A major lesson learned for us was to take the seriously the crucial instruction to complete the training overview as outlined. Remember that go live training for your organization employee will come from you and your team, learn the system, anticipate your staff’s training needs and begin planning for this early!