Originating Consulting Firm: HRMS Solutions
ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: Recruiting / Onboarding,Payroll
Company Size: 1 – 5k Employees / Industry: Entertainment / Recreation
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Crystal Bowman
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Have them assist early on in the implementation project sooner than later. HRMS seems to be more familiar with the UKG products than the UGK Reps themselves.