ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Non-Profit
Regions in Scope: North America
Reviewer Role: Daily User
Consultant Recognized: Justine Belt
Project(s) in Scope: Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I was not directly involved in the changeover to UKG, however, I utilize ongoing consulting services with Sability on a weekly, if not daily basis and the whole team is excellent. Always happy to help and if they can’t figure out what is needed, they are always available to point me in the right direction and give me tons of tips and tricks on how to utilize UKG to its full potential.