ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core)
Company Size: 0 – 1,000 Employees / Industry: Retail
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Jody Burton
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jody was amazing, she knew exactly what we needed and delivered a great experience.
she knew the ins and outs of UKG. Something that UKG couldn’t even do for us Jody provided within minutes. she was great!