ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions),Advanced Scheduling
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: In charge of all aspects
Consultant Recognized: Veena Manic
Project(s) in Scope: All
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Veena was absolutely amazing in building and launching Advanced Scheduling. We learned that she should have been involved from when we started building the timekeeping in UKG WFM. If we would have had her involved from the beginning, it would have been a smoother transition. Nevertheless, she was able to adjust everything and have the system reach its capability. Veena truly is always there and has an amazing work ethic that is not seen lately. Veena was flexible and always there to assist. We are very happy with the project and truly owe it all to her.