ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Employee Surveys / Sentiment,Employee Case Management
Company Size: 1 – 5k Employees / Industry: Non-Profit
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Kevin Kirkbride
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We did an initial requirements meeting with Kevin Kirkbride before we met with the UKG implementation representative which sped up the system configuration.