ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Legal
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Lynn Sacia & Cyndi Rust
Project(s) in Scope: UKG Ben Admin Pro implementation,Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Sability supported us with their expertise, giving us direction on the configuration and data conversion resulting in high data quality and system functionality. They were willing to make adjustments to the plan, as we learned about the module and had changes to the requirements.