ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core)
Company Size: 0 – 1,000 Employees / Industry:
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Brandon Gorin
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Bringing on the Core HCM team (consisting of Mike Gorker, Britt Heeter and Brandon Gorin) has been instrumental in our day to day functions.
Brandon especially has received raving reviews from all team members on the quickness and responsiveness he has despite working in a much different time zone than our company. Their wealth of knowledge and expertise has not only made our jobs smoother but they have introduced ways to process improve as well.