ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Sarah Catlender
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We couldn’t be happier with Covalence’s performance in implementing Benefits Administration. With over 150 employees across multiple locations, their expertise ensured that benefits eligibility was accurately handled. Covalence’s meticulous approach made the transition seamless. Covalence’s dedication and expertise shone through from kick-off in August to our go-live date in January. We’re thrilled with the results and highly recommend Covalence for any implementation needs!