ERP Area: Workforce Management (Time & Labor Management)
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Cherie Nelson
Project(s) in Scope: New payroll system for our company.
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I don’t have much to say about the project itself and I had to put in answers I wasn’t really sure of, but I needed to get across how wonderful, personable and friendly Cherie Nelson is to work with! Very informed, professional, higher than exceptional response time to issues and inquiries. She is a great asset to your company for sure!