ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Jennifer Nicholas, Rich Feliccia, Jason Sokolowski
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
This was a difficult and intense project that would not have been successful without the support provided to us by our consultant, Jennifer. Jennifer made the project run smoothly and addressed any bumps proactively as they came up due to system limitations or roadblocks. She was extremely responsive and was able to bring items to our attention in advance of any issues.
Rich made the project run smoothly and addressed any bumps proactively as they came up due to system limitations or roadblocks. He was extremely responsive and was able to bring items to our attention in advance of any issues.
Jason made the project run smoothly and addressed any bumps proactively as they came up due to system limitations or roadblocks. He was extremely responsive and was able to bring items to our attention in advance of any issues.