ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Employee Case Management
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America
Reviewer Role: Project Leader
Consultant Recognized: Brian Donovan
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Excellent partner!!! The Core HCM team goes above and beyond to provide solutions, support, flexibility, and timely project management! They are fantastic to work with and our company’s preferred partner of choice – we consider them a part of our team!