ERP Area: Workforce Management (Time & Labor Management)
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 0 – 1,000 Employees / Industry: Retail
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Sheena Fontaine, Gracie Anguiano
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Sheena did an amazing job evaluating the complexities within our system that required a great deal of attention to detail and patience. She utilized SMEs when needed and kept us updated throughout the project. We had full confidence in and greatly valued all of her feedback! Gracie was able to evaluate our situation from a systems and personnel standpoint and ensure all payroll needs were met with no interruption. She became part of the team and we will miss her dearly!