ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Marcy Noyce and Jocelyn Daggett
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The HRchitect team lead by Marcy Noyce and Jocelyn Daggett were AMAZING. They went above and beyond on several occasions to ensure that our project went live on schedule with the UKG Pro module. This was a complicated process due to our business needs, but they were always extremely supportive throughout.
Regarding UKG as a software platform, a “lesson” I learned is to require more in-depth demonstrations from the vendor. There were two different modules that we ended up purchasing (Recruiting and Advanced Scheduler) that we are not going to implement because the vendor wasn’t completely clear when representing the software’s capabilities.