ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Software)
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Research / Science
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Gregory Giancola
Project(s) in Scope: Initial deployment (Phase 1),payroll schedule change
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project was delayed by four months from original implementation date, however, that was as a result of our internal delays and not our consultant Neo. We had a few internal lessons learned but I felt Neo was on point as far as how they organized the project. One of the most important things was how they organized our meetings where the entire team would meet once to twice a week and then subsets of the team would meet once a week for area focused work. This was so helpful and truly, in my opinion, led to some of the best work.