ERP Area: HR/Human Capital Management
Software: Integration of data from SAP SuccessFactors to UKG
Products Implemented: HCM (HR Core)
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: IT Technical Lead
Consultant Recognized: Moe El-Abdallah
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Having worked in the IT industry for over 40 years, I have had the privilege of collaborating with numerous teams. However, the engagement with the Align team stands out as one of the most exceptional I have experienced. The team was composed of highly skilled experts who consistently demonstrated their expertise in both team meetings and through the successful delivery of key project milestones. Their ability to navigate complex challenges and deliver high-quality results was truly impressive, and their collaborative approach made the entire process seamless and effective. Without a doubt, this was the best engagement I’ve had in my long career in the IT industry.