ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: I am not sure
Company Size: 1 – 5k Employees / Industry: Real Estate
Regions in Scope: North America
Reviewer Role: Consultant
Consultant Recognized: Mike McCoy
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I don’t have any lessons learned by working with Ascend, but with the client itself is where most of the lessons learned comes in to play.