ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Benefits, Payroll
Company Size: 0 – 1,000 Employees / Industry: Engineering / Architecture
Regions in Scope: North America,Latin America
Reviewer Role: Project Leader
Consultant Recognized: Mike McCoy
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We were on the fence if we should hire a consultant for implementation as we heard conflicting opinions. We are extremely pleased we chose Ascend and got Mike. He is super knowledgeable in the Core modules and has helped us tremendously. We couldn’t have accomplished half of what we did, without him. Mike is SUPER responsive and ALWAYS willing.