ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits,P ayroll
Company Size: 0 – 1,000 Employees / Industry: Engineering / Architecture
Regions in Scope: North America
Reviewer Role: Project member Phase I, Project Manager Phase II
Consultant Recognized: Mike McCoy
Project(s) in Scope: Initial deployment, Phase II modules (Onboarding, Recruiting, Performance, Learning), Demonstrations and Optimization projects
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Mike McCoy is an excellent consulting partner for UKG Pro implementations. This is the first implementation for the majority of our Implementation Team members and Mike’s expertise helped us keep the project move forward and meet implementation milestones. He was originally assigned to Phase I, but picked up Phase II as we accelerated our implementation plan. We experienced UKG implementation analysts who were unprepared for the New Experience menus and workflows and Mike was very helpful in navigating this shortfall with us.