ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core), Benefits, Payroll
Company Size: / Industry:
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Dana Howell
Project(s) in Scope: Initial deployment (Phase 1), Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services, Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Dana has helped us set up our payroll system, manage and set up reports, walk us through challenges we’ve encountered and trained us on our UKG systems. Without her expertise, we would be lost.