ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core)
Company Size: 0 – 1,000 Employees / Industry: Business / Professional Services
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Brandon Gorin
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jaime and Brandon are great communicators. They work very well together and complete everything efficiently. They document the project so I can go back if I need to do something again.
They always make themselves available when needed. They are very knowledgeable and can explain things very well. They both have walked me through many different scenarios.
Brandon can create any report in BI that I have ever asked for!